Q. Has my item been sent i didn't receive a confirmation email?
A. If 48 hours has passed on working days then yes your order has been sent! We don't send confirmation emails usually to help preserve our customers confidentiality.
Q. When will my order arrive?
A. For UK based orders: We usually aim for 3-4 day delivery but there are often delays in the Royal Mail which can lead to longer waiting times. After 14 days have passed without an item we can consider a refund/replacement item.
Q. Have you dispatched my order?
A. We dispatch all orders within 48 hours on working days. This means if you order on Monday your item will be dispatched Wednesday at the latest. If you order Friday, your item may not be dispatched till Monday. Even if you do not receive a message stating so, your item will have been dispatched after 48 hours on a working day!
Q. Do you ship to my country?
A. We ship to the UK only.
For order enquires or anything else (Such as bulk/wholesale enquires) just send us a message with the form below and we will get back to you as soon as possible. But please do read the FAQ first!